Frequently asked questions.
If you don't see your question here, email info@performancecourse.com or call 214.383.4444.
Registration and cost
What does it cost?
Pricing is set with each school district, so it varies by campus. Create your parent account and select your district to see courses and pricing for your school.
Are discounts available?
Yes. We offer military, sibling, and educator discounts. If cost is a concern, email info@performancecourse.com and we will talk through options.
Which course is right for my athlete?
Start with grade: 1 to 5 is the Foundational Course, 6 to 8 is Developmental, 9 to 12 is Advanced or High Intensity. Placement also depends on training experience, so an experienced 8th grader may train in the Advanced Course. Athletes can move between levels if approved by their school coaches.
When does summer registration open?
Most summer courses open by February, and we work to have every summer course live before spring break. Registering early saves $20. You will see your school's early registration deadline when you register.
What happens after I register?
You will get a confirmation email and a receipt. Reminder emails go out the weekend before your course starts.
Do I need an account? How do I add a second child?
Yes. You register through a parent account. Add each of your children as participants on that account. You can also reset your password there.
Can I cancel or transfer before the course starts?
Registration is not refunded if you cancel, unless you add Cancellation Protection ($30 per athlete, per course) when you register. With it, you get a full refund of course fees paid if you cancel at least one week before the course starts. If you cancel within that last week and at least 24 hours before the first session, you get a credit good through the following year that can be used by an immediate family member for any course we offer. Cancellation Protection and the registration processing fee are not refundable. To move to a different course, email info@performancecourse.com and we will help.
Does my child have to play a sport to join?
No. Courses are open to any student in the grades listed, whether or not they play a sport.
My child showed up but isn't registered. Can they train?
No. Every athlete must be registered before their first session.
Day to day
What do I need to bring?
Bring a water bottle daily. Pack keys and electronic devices (including cell phones) in a bag. Sunscreen and bug spray may help depending on your location. Performance Course is not responsible for lost or stolen items.
What should I wear?
Athletic shoes and athletic apparel each day. Light-colored, loose-fitting clothing is encouraged.
What time should I arrive?
Arrive five minutes before your session. We start on time. Your start time is on your school's page.
Where do we go on campus?
The location for each course is listed on your school's page.
How does PC handle rain and inclement weather?
We train rain or shine. Sessions are only canceled if the school closes the campus for weather.
What do you do in extreme heat?
Coaches give frequent water breaks and limit sun exposure.
Does PC provide transportation or extended child care?
No. Please plan to drop off no more than five minutes before your session and pick up right when it ends. Coaches move straight into the next session.
Who do I contact during the summer?
Email info@performancecourse.com and we will put you in touch with your PC coordinator. Athletes can also talk with their site coordinator on site.
Can I attend multiple sessions in a day during the summer?
Please attend one session per day. We do not allow or recommend additional training hours.
When will I receive the apparel I purchased?
Purchased PC apparel is passed out weekly beginning the second week of the course.
What if the apparel doesn't fit?
Sizes can be swapped on site if the size you need is available.
Is there a place I can see photos from my session?
Pictures, posts, and reminders are shared on Instagram, X, and Facebook. We can't guarantee photos from every course and session.
What is the Word of the Week?
Our character development curriculum. Each week has one word, covered at the start of every session that week: Belief, Leadership, Attitude, Consistency, Effort, and Desire.
What are the awards?
At the end of the course, athletes are recognized for the six Word of the Week traits: Belief, Leadership, Attitude, Consistency, Effort, and Desire. Athletes who make every session earn the 100% Attendance award.
Schedule and absences
Will PC be in session on holidays and the week of the Fourth of July?
PC closes for one to two weeks, depending on your site. Check your school's page for the holiday break dates for your location.
What if I have to miss sessions?
We have a no-refund policy and do not reimburse missed sessions. With advance notice, your site coordinator can provide a vacation workout. Session times are not rescheduled.
What if I am injured or have a medical condition?
Speak with your PC coach on the first day and keep communicating as the course progresses. Modifications are available as needed.
Safety and conduct
Who is coaching my kid?
Every site is run by a certified site coordinator and a staff of trained PC coaches, with PC leadership overseeing each site.
Are coaches background checked?
Yes. Every member of our staff is background checked, and site coordinators have CPR and first aid training.
Does Performance Course have an anti-bullying policy?
Performance Course will not tolerate any form of bullying. First offenders receive one warning and parents are notified. Continued behavior results in removal from the course, with no refund for missed sessions. By registering your child, you agree to these terms.
Does Performance Course have a code of conduct?
We follow the code of conduct set by board policy at the respective district, and PC leadership reserves the right to remove any athlete when necessary. No refunds are issued for sessions missed due to removal.
